What is Callcentric service?
Callcentric is a service offered by Callcentric Inc and it is the part of the Callcentric Wholesale group of companies. It was founded in 2001 by those professionals who are involved in international telephony services since 1995. The Callcentric service provides the VoIP services to the consumers and businesses across the globe. It offers the benefits of cost savings as well as high quality phone calls using Session Initiation Protocol (SIP).
It allows the users to use software on their computer or stand alone telephone adapters and dial-up or broadband internet connection. It presents the alternative to the traditional local, long distance, and international telephone carriers and that too with significant savings.
What are the various plans of Callcentric?
Callcentric offers both the Outgoing Rate plans as well as Incoming phone numbers plans. It provides the comprehensive package of various plans that take care of the requirements of all the customers.
IP Freedom plan: This plan is for both the residential and business customers. Callcentric is offering this plan for free. This IP Freedom plan allows the customer to call family, friends, or any other Callcentric member across the globe absolutely free. With IP Freedom, customers can use a telephone adapter bought separately or they can use the software on their computer for making unlimited free calls between all Callcentric members by using their internet connection.
Pay per Call Rate Plan: This plan is for both the residential and business customers. Callcentric offers this plan for free. With Pay per Call, Customer can enjoy the same low per minute rates across the world as monthly subscription plans but without paying any monthly fees. This plan requires no commitments. Customer needs to sign up, add a credit card to their account and make a small deposit to their account balance and enjoy calling with without any monthly fees. All the calls to other Callcentric members are absolutely free.
North America Unlimited Rate Plan: This plan is for residential customers only. This plan cost $19.95 per month. With Callcentric North America Unlimited, Customer gets unlimited calling to the United States and Canada and low international rates. North America Unlimited customers are billed once a month and they can cancel their services at any time. All the calls to other Callcentric members are absolutely free and it is applicable across the globe.
World Select plan: This plan is for residential customers only. With World select plan, customers get unlimited calling to more than 35 countries and destinations around the globe by paying only $29.95 a month. If customers are required to make calls outside the World Select plan, they may do so by using cheap international rates offered with this plan. All the calls to other Callcentric members are absolutely free and it is applicable across the globe.
Incoming Phone Numbers
Pay per Minute Phone Number: This incoming phone number plan is for both the residential and business customers. It costs $1.95 per month and gives the flexibility of a low monthly price with complete US and Canada coverage for business or personal use. Pay per Minute numbers usually come with three inbound channels and customers can add additional incoming channels as per their convenience. It is available in more than 5,000 cities that cover 47 US states and 6 Canadian provinces.
North America Toll Free Number: This incoming phone number plan is for both the residential and business customers.
It costs $3.95 per month. With this plan, customer can get their own Toll Free number that will either ring via their Callcentric phone or forwarded to any regular phone worldwide. Callers to this Toll Free number are not charged for their phone call.
Personal Unlimited Phone Number: This plan is for residential customers only and costs $5.95 per month. With a Personal Unlimited phone number, customer can get a phone number in the area of their choice for their personal/residential use. Customers can also receive up to two incoming calls simultaneously. Personal Unlimited numbers proves to be great home phone line replacement. It can be used as a local number for near friends and family for reducing long distance charges.
Office Unlimited Phone Number: This plan is both the residential and business customers. It costs $8.95 per month.
The Office Unlimited phone number provides ideal solution for the offices of any size, including small offices and home offices. Office Unlimited numbers may be connected to various equipments of your choice including a softphone, an IP PBX system, analog terminal adapter (ATA) and VoIP phone. Customers can also forward their number to another location if they want to expand their business into new regions.
Service Provider Unlimited Phone Number: This plan is both the residential and business customers. It costs $19.95 per month. Service Provider Unlimited phone numbers are planned primarily for those companies that are operating call centres, IVR systems, calling card access numbers, support hotlines, and other related activities. The Service Provider Unlimited phone numbers can be used for any purpose without any restrictions and it may be connected to any equipment of their choice.
International Unlimited Phone Number: This plan is both the residential and business customers. The charges of using this plan vary from country to country. Callcentric offers International phone number outside the USA and Canada in more than 35 countries spanning across 800 cities. International Unlimited phone numbers can be used by anyone including individuals, businesses, and service providers. Calls to the International Unlimited number may be received on any VoIP equipment or it can be forwarded using call forwarding.
What are the various features offered?
CallCentric provides a simple interface that configures many powerful calling features including the following:
- My Callcentric management page / 4-Way calling 911/ Anonymous call rejection
- Bring your own device (BYOD) / Call forwarding/ Call return
- Call treatment/ Call waiting/ Call waiting ID with name
- Calling Card/ Caller ID blocking/ Caller ID blocking per call
- Caller ID delivery per call/ Caller ID with name/ Click 2 dial
- DID forwarding/ External Caller ID/ Free directory assistance
- Do not disturb//iNum numbers/ iNum calling
- Last number redial/ Network down forward / SIP Trunking
- Speed dial 100/ Travel worldwide with your phone/Unlimited in-network calling
- Unlimited SIP/ URI calling/ Voice mail
Pros
- Powerful calling features
- Cheap international call rates
- Unlimited free calls between all callcentric members
- Good tech support and superior call quality
- Easy Setup works with softphone
- Informative website with huge FAQ’s section
- Lots of plans to meet the business, travelling and personal requirement of the user
- Use your own device (adaptor)
- Calls to more than 35 countries
Cons
- Does not provide any adaptors
- All the services offered are not compatible with Mac platform
Conclusion
Callcentric provides a wonderful array of features at an exceptionally attractive price. CallCentric’s prices are similar to those offered by other VoIP service providers. It offers competitive charges for its various plans. Callcentric is a VoIP phone service provider that offers a variety of communication services. All the calls to another member of the Callcentric network are absolutely free. There are no monthly fees involved.What is Callcentric service?
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Category: VoIP Service Provider
